Communication occurs in a variety of forms and methods. It can be verbal, written, body language, sign language, electronically formatted, paper formatted, and even custom to groups or organizations. Effective communication leads to information exchange. Miscommunication at work may lead to disagreements, arguments, or potential legal action. Yet in any communication, it is assumed that the words, phrases, sentences, or expressions used will be interpreted as intended. But is that usually the case?

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