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Carrot or Stick, Which Will Develop Line Workers' Skills?

Clipped to the Drawing Board by Sean

"Then, you are looking down on our line workers," said a former director of Toyota's Production and Research Department , the epicenter of its just-in-time system. "If we make a production line simple enough that anyone can work at it, we are eliminating skills from our company."
I was interviewing him for an article about Toyota's production sites. And my question was if he is planning to change production lines so that even inexperienced workers can work at them without difficulty.

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Saturday 31 May, 2008 04:59 PM

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